001 – SHIPPING COST
FREE SHIPPING IN EUROPE FOR ALL ORDERS FROM 90 EUR.
FOR ORDERS LESS THAN 90 EUR SHIPPING COST IS – 5.99 EUR.
FREE SHIPPING IN BALTICS FOR ALL ORDERS FROM 50 EUR.
FOR ORDERS LESS THAN 50 EUR SHIPPING COST IS – 4.50 EUR (Omniva Parcel Terminal).
For orders outside Europe, shipping cost is 10.50 EUR.
002 – DELIVERY TIME
Delivery time is between 10 to 15 business days. We normally despatch all orders within one working day. During really busy periods like sales, we may take up to 3-5 days for some orders due to the high volumes.
003 – TAXES AND OTHER DUTIES
There can be additional duties and taxes applied upon receipt of your shipment. These duties and taxes are to be paid by the recipient. INEX COSMETICS is not required to inform customers of such additional costs and is not required to refund such costs to customer.
004 – RETURNS
Returns should be made within 14 days after receiving the delivery of Your shipment. The customer covers return shipping cost. We will usually refund your order within 3 days of receiving return goods but please allow up to 30 days as sometimes transfers between payment systems might take a longer time.
Please send returned items, including your order confirmation, to:
INEX Cosmetics, LLC
7 Peldu Str., Jelgava,
005 – RETURN OF DAMAGED PRODUCTS
If you received products that are damaged during the delivery, please contact us firstname.lastname@example.org.
If you have any questions regarding shipping or returns, please contact us email@example.com.
001 – PAYMENT TYPES
You can use any of the payment types listed below to pay for your order. You will be offered to choose a payment method at the checkout:
002 – PAYMENTS WITH GIFT CARDS AND DISCOUNT CODES
If you would like to use a Gift Card to pay for your order or you have a Discount Code, please enter your code at the checkout. If you have any questions, please contact firstname.lastname@example.org.
Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. They are often used as a mechanism for websites to remember useful information, such as your login details, and can contribute to ease of use when navigating a website. Our cookies cannot identify you personally.
Cookies on our website are used for a variety of different purposes:
For the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website;
Allow us to recognise and count the number of users of our website and see how such users navigate through our website. This helps to improve how our website works, for example, by ensuring that users can find what they are looking for easily;
To improve the functional performance of our website and make it easier for you to use. For example, such cookies are used to remember that you have previously visited the website and asked to remain logged in to it;
To record your visit to our website, the pages you have visited and the links you have followed. We will then use this information to make advertising displayed on it more relevant to your interests.
You can manage cookies by activating the setting on your Internet browser that allows you to refuse the setting of all or some cookies.
Please note, if you do turn cookies off, this will limit the service that we are able to provide to you and may affect your user experience.
We may, from time to time, update our cookies policy. Any such changes will be posted on this page.
If you have a question please e-mail us to email@example.com
For order inquiries, please include your order number.
Limited Liability Company “INEX Cosmetics” has signed an agreement with Investment and Development Agency of Latvia (LIAA) on Incubation support within the framework of the ERDF Project No. 18.104.22.168/16/I/001 “Regional Business Incubators and Creative Industries Incubator”.
Limited Liability Company “INEX Cosmetics”
7 Peldu str., Jelgava, LV-3002, Latvia
001 – GENERAL AGREEMENT
INEX Cosmetics, LLC, provides the content and services available on www.inexcosmetics.com referred to as INEX COSMETICS, hereinafter referred to as a Site to you subject to the following Terms and Conditions, our Shipping + Returns Policy and other terms and conditions and policies which you may find throughout our Site in connection with certain functionality, features or promotions as well as customer service, all of which are deemed a part of and included within these terms and conditions (collectively – Terms + Conditions). By accessing or using the Site, you are acknowledging that you have read, understand and agree, without limitation or qualification, to be bound by these Terms + Conditions. Where the customer purchases cosmetics offered for sale on INEX COSMETICS Website, hereinafter referred to as Goods, via the Internet, this mutual agreement shall be deemed a Distance Contract and will be subject to legal norms governing distance contracts, including but not limited to Directive No. 97/7/EEC of the European Parliament and of the Councilon the protection of consumers in respect of distance contracts, Consumer Rights Protection Law of the Republic of Latvia, Cabinet Regulation of the Republic of Latvian on Distance Contracts.
002 – PRIVACY
INEX COSMETICS protects the fundamental rights and freedoms of natural persons, especially respect for privacy, in relation to the processing of personal data of natural persons according to Directive No. 95/46/EC of the European Parliament and of the Councilon the protection of individuals with regard to the processing of personal data and of the free movement of such data and the Law on the Protection of Personal Data of Natural Persons of the Republic of Latvia. INEX COSMETICS obtains personal data of the customer as this is necessary to provide the customer with the best service level. This enables to provide the customer with adequate access to INEX COSMETICS Goods and to turn his/her attention to categories of goods that the consumer is most interested in. Your personal data helps us inform you about new products, sell-outs and events you may be interested in. Using Site pages you may order goods, make requests, and apply for newsletters on new goods, sell-outs etc. In order to process your request, we require the consumer to provide the following information: customer’s name, email address, phone number etc. INEX COSMETICS does not request and does not process sensitive personal data. INEX COSMETICS never uses and shares the information obtained from you online. INEX COSMETICS does not sell and lease consumer contact information to other market participants. The information provided by the consumer helps us provide our services, process consumer requests, deliver goods and provide you with support. INEX COSMETICS is under obligation to disclose personal data to state and municipal officials in cases provided for by law. We will be forced to disclose personal data of the consumer in cases where the law so requires. INEX COSMETICS takes all possible measures to ensure the safety of your personal information and to protect it against theft, loss, malicious use as well as unauthorised access, disclosure, modification and damage thereof. If the customer who has ordered and bought the product online does not have legal capacity and/or legal capacity to act, the lawful representative of this person (e.g., parents, guardians) shall be responsible for the ordering and the payment for the product. In this event, the order shall not be cancelled and the payment effected shall not be returned. The consumer agrees that his/her personal data will be subject to processing.
003 – PURPOSE OF THIS SITE
This site is created and maintained by INEX COSMETICS and its distribution partners. Site is built to work efficiently as a business to customer communication platform, online sales platform for brand products as well as information source for all product and company related information.
004 – PRODUCTS AND SERVICES FOR PERSONAL USE
The products and services available on the Site, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the services or samples thereof, you receive from us. INEX COSMETICS reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms + Conditions.
005 – PROVIDED INFORMATION
We attempt to be as accurate as possible when describing our products on the Site. If the product related information (description, colors, etc.) has changed, INEX COSMETICS cannot guarantee that at any given moment data posted on the webpage contains all the latest updates.
006 – INTELLECTUAL PROPERTY
All information and content available on the Site, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the “Content”) is the property of INEX COSMETICS, our affiliates, partners or licensors are protected by Republic of Latvia laws and other international laws governing intellectual property protection, including laws governing copyrights and trademarks. Our trademarks may not be used in any manner for any purpose without our express written consent.
007 – GOODS
The Goods – the skincare products sold by INEX COSMETICS are not food products and cannot be used as food. INEX COSMETICS has taken the steps required to ensure that the skincare products sold by us, hereinafter referred to as Goods, cannot be mistaken in their design and in particular in their form, scent, colour, appearance, packing, labelling, volume or size, for a food product and does not pose a risk to consumer health and safety.
INEX COSMETICS does not permit the use of misleading statements about the effectiveness of Goods and other properties of skincare products in regard to consumers and observes principles of good manufacturing practice in the production of skincare products.
INEX COSMETICS Goods consist of natural components included in the skincare products and is safe for human life, health, environmentally friendly and complies with the provisions of the Goods and Services Safety Law of the Republic of Latvia as well as with international regulations, including Directive No. 2001/95/EEC of the European Councilon general safety of products, Directive No. 87/357/EEC of the European Councilon the approximation of the laws of the Member States concerning products which, appearing to be other than they are, endanger the health or safety of consumers.
008 – PRICING POLICY
Prices on www.inexcosmetics.com are all in EUR. Although we try to always keep our prices updated we cannot guarantee that the prices displayed at the time you submit your order are the correct prices applicable to the products at that time. If we receive an order from you indicating different price than that on the Website at that time, we will contact you and offer a chance to cancel your order. If we fail to contact you on short notice, your order will automatically be treated as cancelled and you will receive a full refund of any payments made with regard to the particular order.
All prices are subject to VAT tax or other sales taxes where applicable. Depending on delivery destination your order may be subject to additional shipping charges which will be clearly indicated before you have to submit they payment and included in the total order cost.
All duties and taxes required to be paid to receive the shipment in your delivery destination are to be paid by You. INEX COSMETICS is not required to inform you about any such duties or taxes at any time before or after you have placed an order on www.inexcosmetics.com
009 – DELIVERY POLICY
All our deliveries are handled with proven track record of reliability and speed. We ask you to review our product Shipping + Returns policy to find out arrangement of delivery and execution and to understand the terms of free delivery and additional delivery charges.
010 – RETURNS POLICY
Returns of ordered and delivered orders are handled on case by case basis following simple procedures. We ask you to review our Shipping + Returns policy to make sure you are aware of the options you have for product return and receive information and conditions of cancellation of the contract.
011 – USER RESPONSIBILITIES
In the access or use of the Site, you shall comply with these Terms + Conditions and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms + Conditions, if you default negligently or wilfully in any of the obligations set forth in these Terms + Conditions, you shall be liable for all the losses and damages that this may cause to INEX COSMETICS, our affiliates, partners or licensors.
012 – THIRD PARTY LINKS
We are not responsible for the content of any other websites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, any other websites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all other websites that you visit.
013 – LIMITATION OF LIABILITY
You agree that, fully according to applicable law, INEX COSMETICS will not be responsible or liable (whether in contract, negligence or otherwise), under any circumstances, for any interruption or error occurring from your use of the Site.
You agree that, fully according to applicable law, INEX COSMETICS will not be responsible or liable (whether in contract, tort (including negligence) or otherwise), under any circumstances, for any a) interruption of business; b) access delays or access interruptions to the Site; c) data non-delivery, misdelivery, corruption, destruction or other modification; d) loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the site; e) computer viruses, system failures or malfunctions which may occur in connection with your use of the site, including during hyperlink to or from third party websites f) any inaccuracies or omissions in content or g) events beyond our reasonable control.
INEX COSMETICS will not be liable for any indirect, special, incidental, or consequential damages of any kind (including lost profits) related to the Site or your use thereof (or inability to use the site) regardless of the form of action whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages.
014 – COPYRIGHT
INEX Cosmetics 2020. All Rights Reserved.
All contents of this Site, correspondence (e-mail or postal) as well as marketing materials used to promote the site on third party resources are property of INEX COSMETICS. Reproduction or republishing of any part or all of contents is prohibited except for the following purposes:
Licence to copy for private use – You are free to make copies or print parts of contents for reasonable personal use.
Licence to copy or republish for limited use – You are free to make copies of the material in print as well as digital for third party to use, only if you identify INEX COSMETICS Site as the source of the contents and materials adding a top level URL ( https://www.inexcosmetics.com ) to any of these copies which are republished. Also you have to inform any third party that you share these copies with, that in the event of republishing any such copies the source for all the materials should be indicated as INEX COSMETICS Site, with a top level URL (https://www.inexcosmetics.com).
015 – INDEMNITY
You agree to indemnify, defend and protect us from any harm, losses, damages or costs as well as attorney fees resulting from any third party claim, action or demand resulting from your breach of these Terms + Conditions, any errors in any of your representations or warranties or your use of this site.
016 – DISPUTES
With respect to any dispute regarding the Site, all rights and obligations and all actions contemplated by these Terms + Conditions shall be governed by the laws of Republic of Latvia, as if the Terms + Conditions were a contract wholly entered into and wholly performed within Latvia.
The agreeing parties acknowledge here that they will try to settle any disputes relating in any way to your visit to the Site or arising from execution, interpretation or termination of this Distance agreement through mutual negotiations.
If parties are unable to settle the arising disputes through peaceful mutual negotiations, all disputes, disagreements or claims shall be settled by courts of the Republic of Latvia, except that, to the extent you have in any manner violated or threatened our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors, we may seek injunctive or other appropriate relief in any court and you consent to exclusive jurisdiction and venue in any such court.
017 – CONSENT TO RECEIVE NOTIFICATIONS
By accepting these Terms + Conditions you consent to receive notifications, agreements, order updates and other communications (collectively „notifications”) from us electronically via e-mail or by postal service. You agree that any notifications sent to you via e-mail or postal services comply with rules and regulations applicable to such communication in writing. If you do not agree to receive notification from this Site, please discontinue the use of the website and its services as INEX COSMETICS can not provide full service to users that cannot receive notifications from the Site.
Please note that notifications mentioned in this section are not related to any elective marketing information that you can consent to receive electively throughout the Site.
018 – GENERAL
You agree that these Terms + Conditions represent the complete and up to date agreement between You and INEX COSMETICS, regarding your use of this Site and any of its contents.
INEX COSMETICS has the right to edit and update these Terms at any time posting these changes on the Site. Any changes applied to Terms + Conditions are effective immediately as they are posted. You agree that by continuing to use the site after any such changes have been applied constitutes your agreement to all changes. INEX COSMETICS reserves the right to terminate or withdraw any rights granted by these Terms + Conditions. You are required to comply with any such withdrawal or change immediately as applicable, including, if required, ceasing all use of this site.
019 – FORCE MAJEURE
INEX Cosmetics, LLC shall not be held responsible for any delays, failures to fulfil obligation or any other failures that occurred due to circumstances and obstacles that are beyond our reasonable control, which include but are not limited to strikes, governmental actions, wars or national emergencies, terrorism threats or acts of terrorism, environmental or climatic anomalies, failure of performance by a third party, internet connection issues as well as hardware and software malfunction. In the event that any such force majeure occurs we will try to eliminate the delays in the shortest time possible.